KWR is committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to info@kwr.ie.
KWR registered charity number 20206578 (the “Charity”) wildlife Rescue and Rehabilitation hospital and has been providing life-saving care to thousands of sick, injured and orphaned Irish wild animals.
Our website does not directly collect personal data through forms or any other on-site methods. For wildlife emergencies, we ask that you contact us directly via email. We will only use information shared in these emails to respond to the specific inquiry or emergency. The personal information we collect might include your name, address, email address, and telephone number.
Third-Party Donations
If you choose to support us financially, we direct you to a trusted third-party donation platform, iDonate. This platform may collect personal information as part of the donation process. Please refer to iDonate’s privacy policy for information on how they collect, use, and store your data. You can typically find their privacy policy linked at the bottom of their website, often labeled “Privacy Policy” or “Data Protection.”
We may use your information to:
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
We take data security seriously. Any information shared with us via email is handled with strict confidentiality and stored securely for as long as necessary to respond to your request or manage an ongoing situation.
We will never sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes. However we may pass on your personal information to our third-party service providers for the purposes of completing tasks and providing services to you on our behalf (for example, we use an FCA regulated company for processing Direct Debits).
When we use third party service providers, we disclose only the personal information pertinent to the task and we have contracts in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the KWR network unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
When you use our secure online payment pages, the transaction will be processed by one of our third-party payment processors, who specialise in the secure online capture and processing of payments. If you have any questions regarding secure transactions, please contact us at info@kwr.ie.
You have the right to ask for a copy of the information we hold about you. This is called a Subject Access Request. If you wish to make a Subject Access Request please write to the Data Protection Warden at Kildare Wildlife Rescue, Grey Abbey Road, Grey Abbey, R51 NV25, Ireland. Please note that we will require information on what you want to see as well as proof of your identity so Subject Access Requests must be made by post with the relevant supporting information. If you have any questions, please send these to info@kwr.ie.
For further information see Information Commissioner’s guidance https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6-rights/subject-access-request/
You may ask us to rectify information you think is inaccurate, and you may also ask us to remove information which is inaccurate. Where you inform us of this, we will correct our records accordingly. If you would like us to stop using your personal data for this purpose, or if you would like to exercise any of your rights please Contact Us. We will act in accordance with your instructions as soon as reasonably possible.
You have the right to refer a complaint with the Information Commissioner’s Office ("ICO") who can be contacted https://ico.org.uk/concerns
Our website does not currently use cookies for tracking or data collection purposes. We do not use analytics, advertising, or other forms of data-gathering cookies. Should this policy change in the future, we will update this page accordingly and provide users with the option to manage their cookie preferences.
To locate information on data handling by the third-party donation platform:
If you need further assurance or specifics, you might also consider contacting their customer support for direct clarification.
